Frequently asked questions

Yes! This production is a visually spectacular, emotionally powerful experience, perfect for both seasoned opera lovers and newcomers.

Photography and video recording during the performance are strictly prohibited. However, feel free to take photos before and after the show or during intermission.

Please arrive at the venue at least one hour before the start of the show. Approximate timing will be confirmed closer to the event date.

Yes, the performance includes an intermission. Approximate timing will be confirmed closer to the event date.

While there’s no official dress code, many patrons choose to dress smartly for the opera. As this is an outdoor event, we recommend dressing for the weather.

Run time is 3 hrs 15mins including 30 minute intermission.

No, AIDA will be performed in the original Italian, with English subtitles projected for the audience.

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The producers cannot guarantee the appearance of any particular artist at any performance. No refunds or exchanges will be offered as a result of an artist’s unavailability to perform at any performance.

Photography, video and sound recordings of any kind are strictly prohibited during the performance.

Patrons arriving late may not be admitted into the venue until a suitable break in the performance. Latecomers may not be seated in their ticketed seat, but in an alternate area nearer an entrance where minimal disruption will be caused to seated attendees. This is at the discretion of the venue staff.

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This performance is suitable for a general audience. As it is a full-length theatrical performance, it is recommended for ages 15 and up.

In the unlikely event of cancellation or rescheduling, ticket holders will be contacted directly and offered options in line with the ticketing policy.

Please refer to the official ticketing terms and conditions.

Please refer to the official ticketing terms and conditions.

Please click HERE for more information on Group & School Bookings.

Ticketek is the only authorised ticket seller for the event. Purchasing tickets from unauthorised sources, such as scalpers or other resale platforms, carries a significant risk. These tickets may be invalid, leading to denied entry to the event. Any authorised ticket sellers other than Ticketek will be listed here.

Ticket exchanges are not available for this event. Ticketek Helpdesk link